Trades business owner managing jobs and calls with support from CGX Virtual Solutions

Call Capture

Calls get captured while you're on the job.

Follow-Up

Estimates get followed up on a schedule, not from memory.

Office Support

Schedules and customers handled while you're in the field.

Trades & Home Services

Business Systems & Support for Trades & Home Service Companies

Calls come in while you're on the job. Estimates wait for follow-up. Schedules change. Customers need answers. And too much still depends on you.

CGX builds the people, processes and technology behind your business, so fewer opportunities get missed and the office keeps moving while you're in the field.

Book The CGX Assessment See How It Works

Free · Live 30-minute Zoom session with Crystal Gonzalez

The Work Isn't the Problem. What Happens Around It Is.

You can have a full schedule and still lose time and money behind the scenes.

Missed Opportunities

Calls go unanswered, estimates sit too long, and leads stop responding.

Administrative Overload

Scheduling, messages, invoices and follow-ups compete with the actual work.

Everything Depends on You

Your team keeps moving, but too many decisions and tasks still come back to the owner.

Trades we support

Built for the Way Trades & Home Service Businesses Work

Different trades have different workflows, but the pressure is familiar: respond fast, keep jobs moving, communicate clearly and keep follow-up on track.

HVAC Companies Plumbing Businesses Roofing Companies Electrical Contractors Landscaping Companies Carpentry Businesses Painting Companies Handyman Businesses General Contractors Remodeling Companies Flooring Companies Concrete & Masonry Contractors Pest Control Companies Pool Service Companies Garage Door Companies Solar Installers

Don't see your trade?

If you run a service business with customers, schedules, estimates, jobs and follow-up, CGX can help you find where your operation needs support.

One Business. One Connected System.

No two companies need exactly the same thing. CGX looks at what's already working, finds the gaps, and builds around what your business actually needs.

01

Virtual Staffing

Trained, bilingual remote team members to support the work that shouldn't depend on you.

02

Systems, CRM, Automation & AI

Organize leads, follow-up, scheduling and communication, with AI that captures calls and books appointments when your team isn't available. We work inside the field service tools you already use, including ServiceTitan, Jobber, FieldPulse and HighLevel.

03

Websites & Search

Build a stronger digital presence and make it easier for customers to find and contact you.

04

Marketing & Branding

Create consistent visibility and turn attention into real opportunities.

05

Strategy & Growth

Identify what's holding the business back and what should be fixed first.

Trade by trade

We Understand What Gets Lost Between the Field and the Office

HVAC

Peak-season calls, changing schedules, maintenance visits and estimate follow-up.

Plumber repairing pipes under a kitchen sink

Plumbing

Emergency calls, dispatch, schedule changes and invoices after the job.

Roofers installing shingles on a residential roof

Roofing

Inspections, estimates, approvals, project stages and homeowner communication.

Electrical

Scheduling, documentation, project coordination and customer updates.

Landscaper trimming hedges at a residential property

Landscaping

Recurring schedules, service agreements, renewals and customer communication.

Carpenter and painter working on a home remodel

Carpentry & Painting

Estimates, longer decision cycles, project scheduling and consistent follow-up.

General contractor and handyman reviewing plans on a renovation site

Handyman & General Contractors

Multiple jobs, changing priorities, subcontractors, customer communication and admin.

See what your trade's office is missing. Book The CGX Assessment

How it works

We Start With the Business, Not a Package

01

The CGX Assessment

A free, live 30-minute Zoom session with Crystal Gonzalez to review how your business captures, handles and follows up on work.

02

The Custom Report

See where opportunities, time and capacity are being lost.

03

The CGX Master Plan

Prioritize what needs attention first, what comes next and what can wait.

04

Build What You Need

CGX implements the people, systems, CRM, automation, AI and marketing support your business actually needs.

We build the modern contractor's office.

The Modern Contractor's Office is a media, education, and resource platform created by Crystal Gonzalez, helping contractors build businesses that run smarter, scale easier, and depend less on the owner.

Crystal teaches and publishes the strategy through The Modern Contractor's Office; CGX Virtual Solutions implements the people, systems, automation, AI, and marketing infrastructure.